Is this message genuine?

A text arrives with a familiar organisation’s logo. It promises a refund and asks you to open a link immediately. It looks familiar — and that is what the trap relies on.

Do not open the link or share passwords. Open the official app yourself or type the organisation’s known address.

If you have already shared bank details, contact your bank immediately through its official channel.

Remember this

An urgent tone is a reason to check, not to rush.